About Tools & Parts Warehouse

Tools & Parts Warehouse is an independently operated Australian online store based in 1/9 Staff Street, Wollongong NSW 2500, Australia. We sell tools, auto parts, hardware, workshop supplies, clearance goods, and preloved items directly to Australian customers through this website and remain responsible for website orders and customer support.

Product sourcing and fulfilment

We source products from multiple trusted Australian suppliers and retail fulfilment partners, bringing a broad range together in one searchable store. This helps customers find and compare suitable tools, parts, and workshop products more easily without searching across multiple suppliers.

Our retail prices include our margin and are set independently, so they may be higher than prices shown by a supplier or on supplier paperwork. The complete price displayed on this website and approved at checkout is the total amount charged for the order.

Some orders may be dispatched directly by a fulfilment partner, so the parcel, sender details, or enclosed supplier paperwork may identify that partner. No further payment is taken beyond the total the customer approves at checkout. Tools & Parts Warehouse remains the customer contact for order support, delivery questions, and applicable returns or remedies.

Customer feedback

Only customers with a completed paid order can publish feedback on our Verified Customer Reviews page. We also participate in the official Google Customer Reviews program, which independently invites customers who opt in after checkout to review their experience after delivery.

We are not the manufacturer of the listed products and are not claiming to be affiliated with the brands shown in product titles unless a listing explicitly says so. Brand names, part numbers, model names, and compatibility terms are used to identify the item being offered.

How buying works

This website helps shoppers inspect products, add items to cart, enter an email for order updates, and complete checkout through PayPal. Product pages include the item title, image, price, condition, availability, item ID, postage, and return terms.

Not an affiliate site

We do not publish third-party affiliate offers or commission links. Products shown on this website are presented for purchase through Tools & Parts Warehouse checkout.

Order records

PayPal order IDs and item IDs help shoppers identify the exact product purchased and check order status after payment.